Securing Your Account is Easier Than Ever
Keeping your finances secure while providing added convenience is our top priority—and MemberPass is another one of the tools to help us do just that. It’s a hassle-free way for you to control and authenticate your identity quickly and easily while protecting your personal information. Easy to enroll, easy to use, easy to protect your account.
What is MemberPass and how can it benefit me?
MemberPass is a new form of account authentication that works through your smartphone. This authentication verifies your individual features using “biometrics”—individual features including fingerprint or facial recognition—to confirm your identity when interacting with our Branch and Contact Center.
Not only that, MemberPass can also be used to verify the identity of a UNIFY representative who contacts you. This two-way authentication provides an added layer of security, regardless of which way the interaction is flowing. The combination of these enhancements results in identity authentication that is very efficient and highly secure to use.
MemberPass removes the need to share sensitive personal information, making your UNIFY experience convenient and stress-free. Benefits of MemberPass include:
How do I use MemberPass?
And don’t forget—since it’s a two-way authentication, you can use it to verify UNIFY’s identity as well. No more worrying about scam calls, just ask for a MemberPass authentication!
What makes MemberPass work?
Is a smartphone required to use MemberPass?
Is my information secure if I lose my smartphone?
Don’t worry, your personal information in MemberPass remains encrypted within the MemberPass app, so your individual biometric identifications are secure and protected.
Does UNIFY use an outside company to offer MemberPass?
MemberPass is provided from a credit union service organization called Bonifii™ on behalf of UNIFY. This technology is built upon globally accepted standards designed to protect consumer privacy in all digital exchanges.
Can MemberPass be removed from my account authentication at any time?
Yes. Simply contact UNIFY and a representative can assist you.
How do I enroll in MemberPass?
Choose one of these convenient options:
Once you’re enrolled, you’ll receive a text message asking you to download the MemberPass app from either the Google Play or Apple App Stores.
Secure Your Account Today!
No problem. Just phone our Contact Center at 877.254.9328, available 24/7, and a UNIFY Representative will assist you.