FRAUD ACTIVITY INFORMATION: Please be aware, there have been reported instances of impersonators, claiming to be from UNIFY, making fraudulent calls to members requesting confidential/account identification information. Reminder: A real UNIFY representative will NEVER initiate contact with a member requesting such information including full debit/credit card number, PIN, card security code, eBanking username/security access code or full Social Security Number. If you are contacted by someone requesting this account-related information, please do not respond and let us know immediately at 877.254.9328, 24/7.

ATM Safety Tips

Automated Teller Machines (ATMs) are very convenient methods of getting cash and making deposits. However, they can pose a safety hazard when criminals use them as a method to steal from unsuspecting victims. You can avoid becoming a victim with some common sense and forward planning.

  1. Choose an ATM wisely—pick one in a well-lit, highly populated area. ATMs on corners or near shrubbery and obstructions cause blind spots and are not recommended.
  2. Have your card ready at an ATM and keep a supply of deposit slips at home or in your car to prepare before you get to the ATM.
  3. Be aware of your surroundings—watch for people sitting close by or trying to help you with your transaction. Make sure you are not being followed.
  4. Do not use an ATM that appears unusual or offers options with which you are not familiar.
  5. Do not allow people to look over your shoulder as you enter your Personal Identification Number (PIN). Memorize your PIN, do not write it down.
  6. Remove expensive jewelry and valuables before going to an ATM.
  7. Never count cash in public. Wait until you are in your car or a secure location.
  8. Keep your engine running and doors locked at a drive-up ATM.
  9. If the ATM is working incorrectly or has been tampered with, report it to the credit union or bank.
  10. If someone demands money from you, comply, then report the crime immediately.
Can’t remember your Username?

No problem. Just phone our Contact Center at 877.254.9328, available 24/7, and a UNIFY Representative will assist you.