Unfortunately, it can happen to the best of us. If you discover that someone has stolen your identity to make unauthorized financial transactions, act fast to minimize the damage:
Place an initial fraud alert with one of the major credit reporting agencies—Equifax, Experian, or TransUnion. Explain that you are a victim of fraud and confirm that the other two agencies will be notified. Placing an alert if free and good for 90 days. The Federal Trade Commission also offers an abundance of information on Placing a Fraud Alert.
We can only help you if we know there’s an issue. Don’t hesitate to report fraud or any lost or stolen cards or checks to us and any other financial institution you do business with.
You’re entitled to one free credit report per year from each of the credit reporting agencies at www.annualcreditreport.com. Order one every month, rather than all three at the same time to monitor your credit at no cost over a three-month period.
Resolving identity theft isn’t easy. It takes multiple phone calls and letters, and varies by the severity and depth of the crime. Create a system to organize your papers and calls, and to track deadlines. You will need this information later when dealing with companies where fraud has been committed.
No problem. Just phone our Contact Center at 877.254.9328, available 24/7, and a UNIFY Representative will assist you.