Email Do’s and Don’ts
We couldn’t live without our email. Without question, it’s one of the most widely used forms of communication. Sadly, it’s also an effective way for scammers to target unsuspecting consumers, even credit union members. This handy list of do’s and don’ts can help safeguard your email accounts and the resources connected to them.
DO HAVE HARD-TO-CRACK PASSWORDS
Most email passwords are a lot weaker than they should be. Sure, a simple password is easy to remember, but it really is better to take a more secure approach. Use complex passwords that you regularly update and change. And don’t use the same passwords for your email as you do for your bank accounts. If your email gets hacked, your other accounts will probably still be safe.
DON’T SEND SENSITIVE INFORMATION
Don’t send sensitive information via email. Information like account or social security and credit card numbers—basically anything you wouldn’t want criminals to get their hands on—should never be included in either the body or the email or an attachment. If you have a way to securely send documents, be sure to password-protect them before sending. And make sure you log out completely after each email session.
DO AVOID SPAM LIKE THE PLAGUE
We all know spam is annoying, but worse, it carries with it the potential to wreak havoc on your computer or any device to which your email is connected. A growing percentage of spam these days also carries malware—short for malicious software—designed to disrupt your computer, gather sensitive information, or gain access to your private systems. The best bet is to not open any unrecognizable or questionable emails, links or attachments. And do not respond! You’re just verifying your email is valid, which could mean more spam in your inbox and more time spent getting rid of it. To automatically filter out spam, make sure your PC is protected by anti-spam software.
DON’T GET CAUGHT BY A PHISHING EMAIL
“Phishing” emails are sent to try and trick you into giving up your personal or financial information. Seemingly from a well-known company, government agency or organization, such as UNIFY, the email could contain a number of tactics to get the information they want. Some of the most common include scaring you into giving your information, such as a data breach on your credit card, or simply asking you to update your account information or PIN. Don’t think this could happen to you? Millions of phishing attacks are recorded each year. And that number is growing! Better to be safe than sorry, so contact the company directly by a known number or go to their official website to log in if you’re unsure where the email was generated.
DO LET US KNOW IF YOU RECEIVE A SUSPICIOUS EMAIL FROM UNIFY
If you are uncertain about the validity of an email you receive from what appears to be UNIFY, forward it to UNIFY@UnifyFCU.com or phone our Contact Center at 877.254.9328 and we’ll let you know if it’s legit. We’ll also notify other members to help further protect everyone’s personal information.
If you have been a victim of an Internet scam or have received an email that you believe was an attempted scam, please file a complaint with the Internet Crime Complaint Center at www.ic3.gov.
No problem. Just phone our Contact Center at 877.254.9328, available 24/7, and a UNIFY Representative will assist you.